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TruOps Telecom Routing Administration (TRA)

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Contact Information

The Telecom Routing Administration (TRA) Customer Care Center is available to answer and/or direct your questions regarding TRA, its products and its services. TRA Customer Care Center hours are 8:00am - 6:00pm (Eastern), M-F.



866-NPA-NXXS (i.e. 866-672-6997), or 732-699-6700




Direct US mail:

Telecom Routing Administration (TRA)
iconectiv - TRA-CCC
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807



iconectiv observes the following U.S. "holidays", celebrated as may be nationally (U.S.) observed. Although some checking of email and voicemail may occur, gnarl availability is not guaranteed. Some daily products may not be issued if a holiday, but will the following business day. Similarly first-of-month monthly, and quarterly products are targeted to be issued the first iconectiv business day of each month, so holidays may occasionally influence what day that is.    

New Year's Day (January 1)*#
Memorial Day
Independence Day (July 4)*
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day (December 25)*#

* Should any date-specific holiday fall on a Saturday, the Friday preceding that Saturday is the observed holiday. Should any date-specific holiday fall on a Sunday, the Monday following that Sunday is the observed holiday.
# Should these days fall on a Thursday, the Friday following 'may' be deemed a company holiday. If this is critical to you, please call TRA to confirm.